Holiday season

It’s time to be merry at Macy’s this holiday season | Illinois

NEW YORK – (BUSINESS WIRE) – October 18, 2021–

Santa Claus returns to delight kids of all ages at Macy’s (NYSE: M) this holiday season. Since 1861, generations of children have enjoyed the magic of a visit with the only Santa Claus at Macy’s. This cherished holiday tradition will be back in person this year at Macy’s Santaland ® in select stores by prior reservation. To bring the wonders of the season closer to kids around the world, Macy’s Santaland® at Home, a digital experience will also be available this year with an all-new virtual adventure via

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Santa is back at Macy’s for in-person visits this holiday season at Macy’s Santaland® in Chicago, New York and San Francisco. Visit for more information and to make reservations. (Photo: Business Wire)

“Macy’s is the magical holiday destination. For over 160 years, Macy’s has captivated generations with celebrations welcoming the holiday season. From a visit with the one and only Santa Claus to Macy’s Big Tree, animated windows and more, we’re excited to bring the spirit of the season back to communities across the country, ”said Will Coss, Vice President by Macy’s Branded Entertainment. “We are especially excited to have the in-person visits with Santa Claus returned to Macy’s Santaland in Chicago, New York and San Francisco. With the health and safety of our staff and guests being our top priority, a team of dedicated elves have taken several steps to produce a fun, whimsical experience that will create cherished memories well beyond the season.

Macy’s Santaland – Chicago, New York and San Francisco

An Enchanted World featuring Santa’s Village and Workshop, Macy’s Santaland, will open for in-store tours at Macy’s on State Street in Chicago on Saturday, November 6, and Macy’s Herald Square in New York City and Union Square in San Francisco on Friday, November 26. To provide a safe and enjoyable environment for all guests, Winter Wonderland tours will be available by prior reservation only. To book a special tour with Santa Claus, customers should visit Reservations will open five days prior to the desired visit date to allow the widest possible access for guests wishing to attend in person. Each day, reservations will open at 5:30 a.m. local time and show the reservation slots open for five days later (for example, reservations for December 16 will open on December 11 at 5:30 a.m. local time).

Protecting the health of guests, Santa Claus and his elves is Macy’s top priority and as such the tours will be contactless and take place from a socially distant experience as the kids share their wishlists. card with merry man in red. Additionally, Macy’s Santaland will follow all city and state health and safety guidelines in place at each location for indoor masking and social distancing. Macy’s Santaland will close on Friday, December 24.

Live virtual! Macy’s Santaland at home

A whole new, immersive digital experience awaits children around the world when they virtually visit Santa’s Workshop via Macy’s Santaland at Home. Available at, an interactive digital journey awaits as the Elves of Santaland lead the way through Santa’s Village and Workshop, stopping to see sights and play interactive games. At the end of the experience, children will meet Santa Claus through an interactive video where they can share their holiday wishlist followed by the creation of a special Santa Claus selfie. At the end of the experience, families will be able to upload their commemorative photo. Free for all, Macy’s Santaland at Home will be available from Friday November 26 to Friday December 24. To access the site, a supervising adult must create an account, provide the appropriate permissions to activate the program, including approving material access for interactive elements and selecting their preferred Santa Claus experience.

Macy’s Vacation Windows

As the first department store to feature Christmas window displays, the iconic Macy’s Holiday Windows will once again captivate and entertain. Since 1874, Macy’s has created a destination in its storefronts, bringing the spirit of the season to life in a lively way. In November, at select stores across the country, Macy’s will be offering a Journey of Discovery and Triumph as a very special reindeer flies away to help Santa bring joy to millions of children, it was all returned possible when she finally believed.

Big Macy’s Tree, Christmas Light Show & Dickensian Village

The vacation wouldn’t be complete without Macy’s Big Enchanting Tree. These incredible trees will delight onlookers with a dazzling display of Christmas light and joy. Presented in different ways, the tall trees can be enjoyed at Macy’s on State Street in Chicago (inside the famous Walnut Room), Macy’s Lenox Square in Atlanta, Macy’s Downtown Boston, and Macy’s Union Square in San Francisco.

At Macy’s Center City in Philadelphia, the iconic Dickens Village and the Christmas Light Show return. Macy’s Dickens Village will introduce guests to a selection of lively exhibits telling the story of the Charles Dickens classic A Christmas Carol. Starting Monday, November 22, customers must reserve their seats in advance by visiting Macy’s Dickens Village will run from Friday November 26 to Friday December 31. Customers wishing to see Macy’s spectacular Christmas light show can enjoy the festive light-filled journey through popular Christmas stories, including TheNutcracker and Frosty the snowman supported by the sounds of the famous Wanamaker organ, starting Wednesday, December 1 once a day in the Great Court or enjoy it on demand online at

Santa’s social calendar

Throughout the month of December, children can chat with Santa Claus live on social networks. Its online social calendar at will detail when its “Cookies & Milk with Santa” live events take place.

Macy’s Holiday Happiness is presented to fans in part by Balsam Hill ®, Entenmann’s ®, Hallmark Channel and Heinz. All admission to Macy’s Vacation Experiences is free. For more information and to make reservations, please visit or (from 01/11).

About Macy’s

For over 160 years, Macy’s, Macy’s, Inc.’s largest retail brand, has served generations at every stage of their lives. Through a digital shopping experience powered by, our award-winning mobile app and a nationwide store portfolio, Macy’s customers come to us for fashion, value and high quality products. We are proud of our heritage and the unique role we play in American culture and tradition. We celebrate occasions big and small and have created decades of memorable experiences through Macy’s® July 4th Fireworks and Macy’s Thanksgiving® Parade, as well as spectacular fashion shows, culinary events, flower shows and celebrity appearances. With the collective support of our customers and colleagues, Macy’s is helping to make a difference in every market we serve, by supporting local and national charities through fundraising and volunteer services. With fashion, value and celebration as a guide, Macy’s makes life brighter for our customers, colleagues and communities.

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CONTACT: Orlando Veras, Macy’s External Communications



SOURCE: Macy’s

Copyright Business Wire 2021.

PUB: 10/18/2021 10:30 a.m. / DISC: 10/18/2021 10:31 a.m.

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