Holiday inn

More details revealed about Norwich Holiday Inn care hotel plan

Published:
4:53 PM January 25, 2022



Update:
17:01 January 25, 2022

New details have emerged of Norfolk’s first ‘care hotel’ which will see patients receive hospital treatment at a Holiday Inn on the outskirts of Norwich.

The scheme aims to free up beds in county hospitals by providing care for people, who are not quite ready to be sent home, to hotel rooms in Ipswich Road, south of the city .

The facility – which will operate for an initial three-month period – will provide 24/7 care and will be staffed with out-of-county health workers, rather than redeployed workers from the health system. existing care in the region.

The details emerged at a meeting of the governing body of the Norfolk and Waveney Clinical Commissioning Group (CCG).

Chief Nursing Officer Cath Byford told the meeting that all care hotel staff will be outsourced, meaning existing care staff in Norfolk and Waveney would not be redeployed to run the facility – ​who will care for 15 patients at a time.


The Holiday Inn in Ipswich Road is to be used as a care hotel
– Credit: Brittany Woodman

She said: “The care hotel will be funded from system finances and we will do so for an initial period of three months during which time we will assess the impact.

“There will be 15 rooms that people will be sent to and these will be people who could go home if there is no shortage of care workers at home.

“Carers will be there 24/7 and will be provided by Abicare, who will have staff experienced in running care hotels across the country. They will bring their own staff from other parts of the country so we don’t rob Peter to pay Paul for the staff.”

The facility will not care for Covid-19 patients, but rather those who would otherwise have been sent home with home care – but would otherwise be kept in hospital due to shortages in this provision.


Catherine Byford

Cath Byford, chief nurse of the Norfolk and Waveney Clinical Commissioning Group.
– Credit: Norfolk and Waveney Clinical Commissioning Group

The care hotel plan was unveiled in a bid to help Norfolk and Waveney Health Services recover from a critical incident, which saw a series of measures put in place to ease the pressure on the services.

These included Norfolk and Norwich University Hospital forced to cram extra beds into wards to keep up with demand.

Ms Byford added that the critical incident meant that “patient experience and quality had to take a step back”.

NHS vaccine mandate

During the meeting, Anna Morgan, GCC staff director, said the loss of staff during the NHS Covid vaccine tenure was far from an ideal situation.

Under legislation passed earlier this year, any staff who have not received at least one dose of the vaccine by February 2 would either have to be redeployed to non-patient-facing roles or be made redundant.

She said: “We will try to redeploy as many of our staff as possible, but the majority of our roles are patient-focused.

“We will look at all opportunities across the system to redeploy people who refuse to be vaccinated.”

But she added: “Ending someone’s career is the last thing we want to do, but we may have no choice in the matter.

“We will do everything we can to give these people a choice.”

Across the region’s health trust, more than 90% of staff are currently vaccinated – but up to 1,000 staff could still lose their jobs during the term.


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